Learning and reviewing conflict de-escalation techniques and how to stay grounded in the moment while safely handling tense situationsDe-escalation training topics:Early identification: Recognizing signs of agitation and intervening earlyConflict resolution: Using negotiation and mediation to address the underlying drivers of conflictEmpathy: Being nonjudgmental and trying to understand the other person's feelingsPersonal space: Allowing space to show respect and decrease anxietyBoundaries: Setting clear guidelines for what is acceptableCalmness: Remaining calm and not letting your own emotions impact youBenefits of de-escalation training:Reducing stressImproving moraleImproving communicationImproving retentionImproving productivityImproving customer retentionPreventing violent or aggressive incidentsPromoting a safer environment

Help us feed the unhoused comrades of Kensington on the 2nd Sunday of every month! Come build hoagies and sort clothes at the LAVA space!Help us feed the unhoused comrades of Kensington on the second Sunday of every month! Come build hoagies and sort clothes at the LAVA space in West Philly and/or distribute them at McPherson Square in Kensington!Support us on Cash App! $phillysramutualaidCheck out Philly SRA's other projects! https://linktr.ee/phillysraCheck out LAVA's other projects! https://lavazone.org/Philly SRA Calendar Link: https://calendar.proton.me/api/calendar/v1/url/maCnwowN1Hmm4Js_kjWxCgef_-MC8p8-kp0skoeikas8pXz-HvVWbGeky7HI93np37L0M0LO67C6gyGvci9lzg==/calendar.ics?CacheKey=hLvFVKgJr5vjtujONZshmA%3D%3D&PassphraseKey=E4pAzp1TTs5pAYD4JDqErC5gdRB47LsavpBYNTgiCGc%3D

Help us feed the unhoused comrades of Kensington on the 2nd Sunday of every month! Come build hoagies and sort clothes at the LAVA space!Help us feed the unhoused comrades of Kensington on the second Sunday of every month! Come build hoagies and sort clothes at the LAVA space in West Philly and/or distribute them at McPherson Square in Kensington!Support us on Cash App! $phillysramutualaidCheck out Philly SRA's other projects! https://linktr.ee/phillysraCheck out LAVA's other projects! https://lavazone.org/Philly SRA Calendar Link: https://calendar.proton.me/api/calendar/v1/url/maCnwowN1Hmm4Js_kjWxCgef_-MC8p8-kp0skoeikas8pXz-HvVWbGeky7HI93np37L0M0LO67C6gyGvci9lzg==/calendar.ics?CacheKey=hLvFVKgJr5vjtujONZshmA%3D%3D&PassphraseKey=E4pAzp1TTs5pAYD4JDqErC5gdRB47LsavpBYNTgiCGc%3D

Know your rights while protesting! Learn legal protections, safety tips, and how to handle law enforcement at this essential workshop.Join us for a powerful and informative "Know Your Rights" class focused on protest and public demonstrations. Learn the legal protections you have while protesting, how to safely engage in civil action, and what to do if you encounter law enforcement. Whether you're new to activism or a seasoned protester, this workshop will empower you with essential knowledge to exercise your rights confidently. Come prepared to ask questions and leave with tools to protect yourself and your community.Key Topics:Understanding your First