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UID:10040290-1787484600-1787488200@gridphilly.com
SUMMARY:De-escalation
DESCRIPTION:Learning and reviewing conflict de-escalation techniques and how to stay grounded in the moment while safely handling tense situations\n\n\nDe-escalation training topics: \n\nEarly identification: Recognizing signs of agitation and intervening early\nConflict resolution: Using negotiation and mediation to address the underlying drivers of conflict\nEmpathy: Being nonjudgmental and trying to understand the other person’s feelings\nPersonal space: Allowing space to show respect and decrease anxiety\nBoundaries: Setting clear guidelines for what is acceptable\nCalmness: Remaining calm and not letting your own emotions impact you\n\nBenefits of de-escalation training: \n\nReducing stress\nImproving morale\nImproving communication\nImproving retention\nImproving productivity\nImproving customer retention\nPreventing violent or aggressive incidents\nPromoting a safer environment
URL:https://gridphilly.com/event/de-escalation-4/
LOCATION:LAVA\, 4134 Lancaster Avenue\, Philadelphia\, PA\, 19104\, United States
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DTSTART;TZID=America/New_York:20260426T110000
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UID:10032559-1777201200-1777204800@gridphilly.com
SUMMARY:De-escalation
DESCRIPTION:Learning and reviewing conflict de-escalation techniques and how to stay grounded in the moment while safely handling tense situations\n\n\nDe-escalation training topics: \n\nEarly identification: Recognizing signs of agitation and intervening early\nConflict resolution: Using negotiation and mediation to address the underlying drivers of conflict\nEmpathy: Being nonjudgmental and trying to understand the other person’s feelings\nPersonal space: Allowing space to show respect and decrease anxiety\nBoundaries: Setting clear guidelines for what is acceptable\nCalmness: Remaining calm and not letting your own emotions impact you\n\nBenefits of de-escalation training: \n\nReducing stress\nImproving morale\nImproving communication\nImproving retention\nImproving productivity\nImproving customer retention\nPreventing violent or aggressive incidents\nPromoting a safer environment
URL:https://gridphilly.com/event/de-escalation-3/
LOCATION:LAVA\, 4134 Lancaster Avenue\, Philadelphia\, PA\, 19104\, United States
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DTSTART;TZID=America/New_York:20260301T110000
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DTSTAMP:20260223T202924Z
CREATED:20260223T202605Z
LAST-MODIFIED:20260223T202924Z
UID:10029138-1772362800-1772366400@gridphilly.com
SUMMARY:De-escalation
DESCRIPTION:Learning and reviewing conflict de-escalation techniques and how to stay grounded in the moment while safely handling tense situations\n\n\nDe-escalation training topics: \n\nEarly identification: Recognizing signs of agitation and intervening early\nConflict resolution: Using negotiation and mediation to address the underlying drivers of conflict\nEmpathy: Being nonjudgmental and trying to understand the other person’s feelings\nPersonal space: Allowing space to show respect and decrease anxiety\nBoundaries: Setting clear guidelines for what is acceptable\nCalmness: Remaining calm and not letting your own emotions impact you\n\nBenefits of de-escalation training: \n\nReducing stress\nImproving morale\nImproving communication\nImproving retention\nImproving productivity\nImproving customer retention\nPreventing violent or aggressive incidents\nPromoting a safer environment
URL:https://gridphilly.com/event/de-escalation-2/
LOCATION:LAVA\, 4134 Lancaster Avenue\, Philadelphia\, PA\, 19104\, United States
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DTSTART;TZID=America/New_York:20250914T123000
DTEND;TZID=America/New_York:20250914T133000
DTSTAMP:20250905T151052Z
CREATED:20250905T151052Z
LAST-MODIFIED:20250905T151052Z
UID:10021426-1757853000-1757856600@gridphilly.com
SUMMARY:De-escalation
DESCRIPTION:Learning and reviewing conflict de-escalation techniques and how to stay grounded in the moment while safely handling tense situations\n\n\nDe-escalation training topics: \n\nEarly identification: Recognizing signs of agitation and intervening early\nConflict resolution: Using negotiation and mediation to address the underlying drivers of conflict\nEmpathy: Being nonjudgmental and trying to understand the other person’s feelings\nPersonal space: Allowing space to show respect and decrease anxiety\nBoundaries: Setting clear guidelines for what is acceptable\nCalmness: Remaining calm and not letting your own emotions impact you\n\nBenefits of de-escalation training: \n\nReducing stress\nImproving morale\nImproving communication\nImproving retention\nImproving productivity\nImproving customer retention\nPreventing violent or aggressive incidents\nPromoting a safer environment
URL:https://gridphilly.com/event/de-escalation/
LOCATION:LAVA\, 4134 Lancaster Avenue\, Philadelphia\, PA\, 19104\, United States
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